Please read our FAQ before sending us a message.
Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
Your delivery charges will be calculated at checkout.
Which payment methods are accepted in the Online Shop?
The most popular e-wallets like Amazon Pay, Apple Pay, Google Pay, Samsung Pay, and AliPay.
How long will delivery take?
We will deliver as quickly as possible. Typically between 2 days to a week.
How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software.
What exactly happens after ordering?
After placing your order, you will immediately receive an order confirmation via email. After processing the order in our database, the order will leave our warehouse as quickly as possible.
Do I receive an invoice for my order?
You receive an invoice at delivery of the ordered goods.
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